Support

Tikihosting.com offers a wide range of support services, including technical assistance and server management, to assist you throughout your application development. We at TikiHosting.com, handle any potential issues that may arise, ensuring a smoother process for you.

Support & Assistance

Hours of support from a software developer. Some of our software developers are also graphic designers, so if you expect you will request this, please indicate at the beginning.

Fixing bugs
Extending features
Improve UX
Improve themes
Make a custom theme
Convert a theme from another CMS
Coaching
Training
Documentation
Configuration

Software Developers

Four-year university degree in software engineering (or equivalent), and at least 50 contributions to major Open Source projects. All are multilingual (minimum English / French).

What They Do

Server setup and standard configuration
Testing / quality assurance
Software development: Improving / extending existing features
Bug-fixing
Bug triage and follow-ups
Technical SEO / Search Engine Marketing (SEM) / Social media management (SMM)
Tech support
Standard graphic design / theme customization
Documentation of features and of the technological infrastructure
Translation of interfaces
Data entry / cleanup / import / export
User training / creation of user guides
Superuser on demand

Best effort

Experimental features
Major new features
Bugs on dependencies: A bug in the CommonMark parser or TOAST UI, etc.: We will cleanly report the issue upstream, try to address, and collaborate with the community. See list of dependencies.

How to access support